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Metrics (View:235)- A Survey Study on Current Situation of User Education and Job Satisfaction and Job Stress according to Educational Services in Medical Libraries : Focusing on Members of The Korean Medical Library Association
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의학도서관 이용자 교육 현황과 이용자 교육 서비스에 따른 직무 만족 및 직무 스트레스에 관한 조사 연구 : 한국의학도서관협회 기관회원을 중심으로
Received: Oct 15, 2018; Revised: Nov 20, 2018; Accepted: Dec 16, 2018
Published Online: Dec 30, 2018
Abstract
Purpose:
The purpose of this survey report is to provide help to find ways to revitalize educational services by investigating the current situation of user education in Korean medical libraries. By checking the survey result of job satisfaction and job stress according to educational services, we recognize the importance of medical library’s educational services and examine ways to improve educational conditions.
Methods:
For this purpose, the definition of library user education was examined through the theoretical background of various previous researches, and the concepts of job satisfaction and job stress were confirmed. In addition, we conducted Google online surveys in September 2018 for 156 Institutional members of the Korean Medical Library Association. A total of 95 questionnaires were collected for 2 weeks (response rate: 24.7%).
Results:
More than 87% of the respondents answered that the educational services should be done in the medical library. Most respondents perceived that the educational services of the medical library was essential work for the research support of the users and it was positively evaluated about educational services centered on users. The most important item for user education continuity was confirmed by users' attention. Although the librarians and staffs showed high satisfaction with their education work, the stress on lack of time and work overload were also high.
Conclusion:
Based on the results, it is necessary to produce professional education contents to develop as good quality service, and supporting material resources and expanding manpower human resources is required. Finally, we suggested developing a specific education program for advanced users and all systematic education curriculums for medical librarians and staffs by understanding the new role of medical libraries.